Privacy Policy

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SportTicketRoof Privacy Policy

1. Introduction

    SportTicketRoof (“we”, “our”, or “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, mobile platform, or use our ticketing services in Cameroon and across Africa.

  • We comply with data protection laws under Cameroon’s Law No. 2010/012 on Cybersecurity and Cybercrime, ANTIC regulations, and general African Union data protection standards.

2. Information We Collect

  • Identity Information: Full name, phone number, national ID/passport (if required).
  • Contact Information: Email, mobile number, optional address.
  • Payment Information: Mobile money & card info via secure gateways.
  • Usage Data: IP address, device ID, browser type, pages visited.
  • Location Data: For geo-services, with consent.

3. How We Use Your Information

  • To process ticket bookings
  • Send event alerts, promotions (with consent)
  • Verify identity & prevent fraud
  • Improve platform and user experience
  • Comply with legal obligations (e.g. ART, ANTIC)

4. Sharing Your Information

  • Mobile payment providers (MTN, Orange)
  • Event organisers (for validation)
  • Authorities, if legally required
  • Secure service providers (hosting, analytics)

5. Data Retention

Your data is stored as long as necessary for your account and to meet legal or financial regulations.

6. Data Security

We apply SSL encryption, tokenization, and secure infrastructure. Our systems follow ANTIC protocols and are audited regularly.

7. Your Rights

  • Access or correct your data
  • Request deletion (if not legally restricted)
  • Withdraw marketing consent
  • File complaints with ANTIC or a local data authority

8. Cross-Border Users

Users outside Cameroon consent to their data being stored on Cameroonian servers. We honor stronger local laws when applicable.

9. Cookies

We use cookies to personalize your experience. You may control this via browser settings.

10. Contact

  • Email: support@sportticketroof.com
  • Phone: [Add phone here]
  • Company: TMVIC GROUP LTD, Cameroon

SportTicketRoof Terms of Use

You can also review our Terms of Use here.